image credit - The Great British Public
Now we have a 65% share in the Lloyds TSB My bank manager works for me!
I wonder what The Journey will be like now? Will the patronising letters end? perhaps I'll be treated as a customer rather than somebody who can be duped into purchasing insurance policies I don't need.
I am doubtful that the culture and philosophy of this institution will change. A Lloydstsb spokesman on the BBC today, speaking of the merger with HBOS was mute about any consideration for customers. He simply emphasised that it would be a good deal over the medium term for shareholders. Ahah...he means us! I get it now.
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Rugfish
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